Link related Jira issues from Charla signals
Make duplicate and dependent work easier to understand at a glance.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Link Issues
Links two jira issues using a specified link type with optional comment.
Why this helps
Related tickets remain disconnected even when support conversations show they share a cause.
- Clarify issue relationships
- Reduce duplicate investigation
- Preserve support based reasoning
Setup
Build it in a few focused steps.
- 1Connect Charla and Jira once in the Notis portal.
- 2Create an automation for duplicate or dependency webhooks.
- 3Tell Notis to identify the two Jira issues, choose the appropriate link type, and add a short comment citing the Charla evidence.
- 4Pick the notis_webhook trigger and choose where run reports should go.
- 5Test with one real relationship signal.
Questions about this workflow
Can it choose different link types?
Yes. Tell Notis which configured link type fits the relationship.
What if only one issue key is present?
Notis can report the missing key instead of creating an incorrect link.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Jira. A trigger fires from one place; an action lands in another.
Charla triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Charla and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Jira.