Move validated Charla issues into a sprint
Let confirmed customer impact help your team pull the right work forward.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Move Issues to Sprint
Moves one or more jira issues to a specified active sprint.
Why this helps
High impact support issues sit outside the active sprint until someone notices them.
- Bring validated work forward
- Use customer evidence in planning
- Reduce backlog stagnation
Setup
Build it in a few focused steps.
- 1Connect Charla and Jira once in the Notis portal.
- 2Create a scheduled automation for sprint readiness review.
- 3Tell Notis to identify Jira issues supported by the Charla data and move only confirmed candidates into the active sprint.
- 4Pick the notis_cron trigger and choose where run reports should go.
- 5Test with one real sprint and issue set.
Questions about this workflow
Will it move every support issue?
No. Instruct Notis to require clear evidence and report exclusions.
Can it use an existing active sprint?
Yes. Tell Notis how to identify the active sprint or provide its id.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Jira. A trigger fires from one place; an action lands in another.
Charla triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Charla and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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