Attach Charla evidence to Jira issues
Keep the source material engineers need inside the ticket.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Attachment
Uploads and attaches a file to a jira issue.
Why this helps
Conversation exports live in separate tools and are difficult to retrieve during investigation.
- Centralize investigation evidence
- Speed up engineering review
- Reduce repeated file requests
Setup
Build it in a few focused steps.
- 1Connect Charla and Jira once in the Notis portal.
- 2Create an automation for export ready webhooks.
- 3Tell Notis to upload the provided Charla file and attach it to the referenced Jira issue with a descriptive filename.
- 4Pick the notis_webhook trigger and choose where run reports should go.
- 5Test with one real export file.
Questions about this workflow
What file types can be attached?
Use a file that Charla provides and that Jira accepts for the issue.
Can it add a description too?
Yes. Ask Notis to include a concise explanation in the issue comment or report.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Jira. A trigger fires from one place; an action lands in another.
Charla triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Charla and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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