Save Charla conversation exports to Google Drive
Keep every important customer conversation searchable without manual copy and paste.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Why this helps
Conversation exports get buried in dashboards, making follow-up and quality review easy to miss.
- Preserve a durable record of customer conversations
- Make support history searchable in Drive
- Reduce manual export and upload work
Setup
Build it in a few focused steps.
- 1Connect Charla and Google Drive once in Notis.
- 2Create an automation and describe that each incoming conversation export should become a dated Drive document.
- 3Choose the webhook trigger for the incoming Charla payload.
- 4Select a report channel, then test with one real conversation export.
Questions about this workflow
What does the automation save?
It saves the conversation export content supplied in the webhook as a new Google Drive file.
Can I choose a Drive folder?
Yes. Mention the destination folder and naming convention in the automation instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Google Drive. A trigger fires from one place; an action lands in another.
Charla triggers
Google Drive actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add file sharing preference
Modifies sharing permissions for an existing google drive file, granting a specified role to a user, group, domain, or 'anyone'.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Copy file
Duplicates an existing file in google drive, identified by its `file id`.
Create Comment
Tool to create a comment on a file. use when you need to add a new comment to a specific file in google drive.
Create Shared Drive
Tool to create a new shared drive. use when you need to programmatically create a new shared drive for collaboration or storage.
Create File or Folder
Creates a new file or folder with metadata. use to create empty files or folders, or files with content by providing it in the request body (though this action primarily focuses on metadata creation).
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Create a folder
Creates a new folder in google drive, optionally within a parent folder specified by its id or name; if a parent name is provided but not found, the action will fail.
Create Reply
Tool to create a reply to a comment in google drive. use when you need to respond to an existing comment on a file.
Connect any two apps with Notis in the middle.
Charla and Google Drive, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Google Drive.