Sync changes to Charla follow-up events
Keep your support planning view current after calendar edits and handoffs.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Sync Events
Synchronizes google calendar events, performing a full sync if no `sync token` is provided or if a 410 gone error (due to an expired token) necessitates it, otherwise performs an incremental sync for events changed since the `sync token` was issued.
Why this helps
Calendar changes happen in many places and the support process misses updates until someone checks manually.
- Surfaces changed follow-ups
- Supports reliable handoffs
- Reduces stale planning information
Setup
Build it in a few focused steps.
- 1Connect Charla and Google Calendar once in Notis.
- 2Create an automation named Charla support event sync.
- 3Tell Notis to synchronize the chosen calendar and report changes affecting events linked to supplied Charla conversations.
- 4Pick a cron schedule, report channel, and test with one sync window.
Questions about this workflow
What happens on an expired sync token?
Google Calendar performs a full sync when the token is expired, and Notis can summarize the relevant changes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Google Calendar. A trigger fires from one place; an action lands in another.
Charla triggers
Google Calendar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Insert Calendar into List
Inserts an existing calendar into the user's calendar list.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Update Calendar List Entry
Updates an existing entry on the user\'s calendar list.
Delete Calendar
Deletes a secondary calendar. use calendars.clear for clearing all events on primary calendars.
Update Calendar
Updates metadata for a calendar.
Clear Calendar
Clears a primary calendar. this operation deletes all events associated with the primary calendar of an account.
Create Event
Creates an event on a google calendar, needing rfc3339 utc start/end times (end after start) and write access to the calendar. by default, adds the organizer as an attendee unless exclude organizer is set to true.
Delete event
Deletes a specified event by `event id` from a google calendar (`calendar id`); this action is idempotent and raises a 404 error if the event is not found.
Create a calendar
Creates a new, empty google calendar with the specified title (summary).
Connect any two apps with Notis in the middle.
Charla and Google Calendar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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