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Find a support call slot from Charla

Turn a request for a call into a few realistic times you can offer.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Find free slots

Finds free/busy time slots in google calendars for specified calendars within a defined time range (defaults to the current day utc if `time min`/`time max` are omitted), enhancing busy intervals with event details; `time min` must precede `time max` if both are provided.

Why this helps

Finding a mutually workable support time means scanning calendars while keeping the customer context in mind.

  • Suggests open slots without manual calendar scanning
  • Uses the conversation context to shape the meeting
  • Makes scheduling replies faster

Setup

Build it in a few focused steps.

  • 1Connect Charla and Google Calendar once in Notis.
  • 2Create an automation named Charla support call slot finder.
  • 3Tell Notis to read the incoming Charla request, check the requested time window, and return three available Google Calendar slots.
  • 4Choose the webhook trigger, report channel, and test it with one call request.

Questions about this workflow

Does this book the meeting automatically?

No. This workflow finds available slots. You can create a separate event after the customer chooses one.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Charla to Google Calendar. A trigger fires from one place; an action lands in another.

Charla triggers

Google Calendar actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Insert Calendar into List

Inserts an existing calendar into the user's calendar list.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Update Calendar List Entry

Updates an existing entry on the user\'s calendar list.

ActionInstant

Delete Calendar

Deletes a secondary calendar. use calendars.clear for clearing all events on primary calendars.

ActionInstant

Update Calendar

Updates metadata for a calendar.

ActionInstant

Clear Calendar

Clears a primary calendar. this operation deletes all events associated with the primary calendar of an account.

ActionInstant

Create Event

Creates an event on a google calendar, needing rfc3339 utc start/end times (end after start) and write access to the calendar. by default, adds the organizer as an attendee unless exclude organizer is set to true.

ActionInstant

Delete event

Deletes a specified event by `event id` from a google calendar (`calendar id`); this action is idempotent and raises a 404 error if the event is not found.

ActionInstant

Create a calendar

Creates a new, empty google calendar with the specified title (summary).

ActionInstant

Connect any two apps with Notis in the middle.

Charla and Google Calendar, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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