Refresh recurring support reviews with Charla themes
Make each recurring support review reflect what customers are saying now.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Event Instances
Returns instances of the specified recurring event.
Why this helps
Recurring meetings continue with stale agendas while the support queue changes underneath them.
- Keeps recurring agendas current
- Connects meetings to live customer evidence
- Reduces preparation time
Setup
Build it in a few focused steps.
- 1Connect Charla and Google Calendar once in Notis.
- 2Create an automation named Charla recurring support review instances.
- 3Tell Notis to retrieve upcoming instances of the specified recurring review and add a concise agenda based on supplied Charla themes.
- 4Pick a cron schedule, report channel, and test with one recurring event.
Questions about this workflow
Does it change the recurrence rule?
No. It reviews instances and prepares current agenda content for the existing recurring event.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Google Calendar. A trigger fires from one place; an action lands in another.
Charla triggers
Google Calendar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Insert Calendar into List
Inserts an existing calendar into the user's calendar list.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Update Calendar List Entry
Updates an existing entry on the user\'s calendar list.
Delete Calendar
Deletes a secondary calendar. use calendars.clear for clearing all events on primary calendars.
Update Calendar
Updates metadata for a calendar.
Clear Calendar
Clears a primary calendar. this operation deletes all events associated with the primary calendar of an account.
Create Event
Creates an event on a google calendar, needing rfc3339 utc start/end times (end after start) and write access to the calendar. by default, adds the organizer as an attendee unless exclude organizer is set to true.
Delete event
Deletes a specified event by `event id` from a google calendar (`calendar id`); this action is idempotent and raises a 404 error if the event is not found.
Create a calendar
Creates a new, empty google calendar with the specified title (summary).
Connect any two apps with Notis in the middle.
Charla and Google Calendar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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