Schedule ownership meetings for new categories
Give every new support topic a clear owner and next conversation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Event
Creates an event on a google calendar, needing rfc3339 utc start/end times (end after start) and write access to the calendar. by default, adds the organizer as an attendee unless exclude organizer is set to true.
Why this helps
New knowledge base categories are created without a decision about who maintains them.
- Creates explicit ownership conversations
- Prevents orphaned categories
- Turns content changes into accountable work
Setup
Build it in a few focused steps.
- 1Connect Charla and Google Calendar once in Notis.
- 2Create an automation named Charla new category owner meeting.
- 3Tell Notis to create a short ownership meeting when the supplied Charla payload includes a new category, including its purpose and open questions.
- 4Choose the webhook trigger, report channel, and test it with one category change.
Questions about this workflow
Can Notis assign an owner automatically?
It can include a suggested owner if your instruction and supplied payload provide enough context, but the meeting is for confirmation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Google Calendar. A trigger fires from one place; an action lands in another.
Charla triggers
Google Calendar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Insert Calendar into List
Inserts an existing calendar into the user's calendar list.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Update Calendar List Entry
Updates an existing entry on the user\'s calendar list.
Delete Calendar
Deletes a secondary calendar. use calendars.clear for clearing all events on primary calendars.
Update Calendar
Updates metadata for a calendar.
Clear Calendar
Clears a primary calendar. this operation deletes all events associated with the primary calendar of an account.
Create Event
Creates an event on a google calendar, needing rfc3339 utc start/end times (end after start) and write access to the calendar. by default, adds the organizer as an attendee unless exclude organizer is set to true.
Delete event
Deletes a specified event by `event id` from a google calendar (`calendar id`); this action is idempotent and raises a 404 error if the event is not found.
Create a calendar
Creates a new, empty google calendar with the specified title (summary).
Connect any two apps with Notis in the middle.
Charla and Google Calendar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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