Keep knowledge base review meetings current
Turn content gaps found in Charla into a focused review agenda.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Patch Event
Updates specified fields of an existing event in a google calendar using patch semantics (array fields like `attendees` are fully replaced if provided); ensure the `calendar id` and `event id` are valid and the user has write access to the calendar.
Why this helps
Knowledge base issues are identified in support work but review meetings keep outdated topics.
- Connects support evidence to documentation work
- Keeps review agendas focused
- Makes content ownership easier to follow
Setup
Build it in a few focused steps.
- 1Connect Charla and Google Calendar once in Notis.
- 2Create an automation named Charla knowledge base review meeting.
- 3Tell Notis to patch the specified review event with current Charla article or category gaps, examples, and proposed decisions.
- 4Choose the webhook trigger, report channel, and test it with one knowledge base export.
Questions about this workflow
Can it include article categories?
Yes. Charla categories and article details can be summarized into the event notes or agenda.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Charla to Google Calendar. A trigger fires from one place; an action lands in another.
Charla triggers
Google Calendar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Insert Calendar into List
Inserts an existing calendar into the user's calendar list.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Update Calendar List Entry
Updates an existing entry on the user\'s calendar list.
Delete Calendar
Deletes a secondary calendar. use calendars.clear for clearing all events on primary calendars.
Update Calendar
Updates metadata for a calendar.
Clear Calendar
Clears a primary calendar. this operation deletes all events associated with the primary calendar of an account.
Create Event
Creates an event on a google calendar, needing rfc3339 utc start/end times (end after start) and write access to the calendar. by default, adds the organizer as an attendee unless exclude organizer is set to true.
Delete event
Deletes a specified event by `event id` from a google calendar (`calendar id`); this action is idempotent and raises a 404 error if the event is not found.
Create a calendar
Creates a new, empty google calendar with the specified title (summary).
Connect any two apps with Notis in the middle.
Charla and Google Calendar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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