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Review People records for Charla contacts

Keep customer contact context dependable across support and email.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Get People

Retrieves either a specific person's details (using `resource name`) or lists 'other contacts' (if `other contacts` is true), with `person fields` specifying the data to return.

Why this helps

Outdated contact details create failed follow ups and duplicate research.

  • Finds missing contact context
  • Improves outreach accuracy
  • Reduces duplicate lookup work

Setup

Build it in a few focused steps.

  • 1Connect Charla and Gmail once in the Notis portal.
  • 2Create an automation that retrieves Google People details for supplied Charla contacts.
  • 3Pick the notis_cron trigger and choose a recurring review schedule.
  • 4Choose a report channel, then test with one contact record.

Questions about this workflow

Can it search other contacts too?

Yes. The instruction can ask for other contacts when that is appropriate.

Does it update contact records?

No. It reports findings using the available Gmail People action.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Charla to Gmail. A trigger fires from one place; an action lands in another.

Charla triggers

Gmail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Modify email labels

Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

ActionInstant

Create label

Creates a new label with a unique name in the specified user's gmail account.

ActionInstant

Delete Draft

Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.

ActionInstant

Delete message

Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.

ActionInstant

Fetch emails

Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.

ActionInstant

Fetch message by message ID

Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.

ActionInstant

Fetch Message by Thread ID

Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.

ActionInstant

Connect any two apps with Notis in the middle.

Charla and Gmail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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