Turn discussion messages into Contentful help insights
Spot repeated questions before they become support backlog.
Trigger
New Canvas Discussion Message
Polls Canvas discussion topics for new messages.
Action
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
Why this helps
Useful questions and answers stay buried in discussion threads and never improve the source content.
- Finds reusable answers quickly
- Reveals content gaps
- Reduces repeated support work
Setup
Build it in a few focused steps.
- 1Connect Canvas and Contentful graphql in Notis once.
- 2Create an automation named Discussion FAQ check.
- 3Tell Notis to query related Contentful help entries and report a suggested answer or a missing topic.
- 4Choose New Canvas Discussion Message as the trigger and select a report channel.
- 5Test with one discussion message.
Questions about this workflow
Will it post a reply to Canvas?
No. The listed Contentful actions only retrieve tokens or query content, so the workflow reports findings for review.
Can it distinguish urgent questions?
Tell Notis the urgency signals to look for in the message and report them with the content match.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Canvas to Contentful graphql. A trigger fires from one place; an action lands in another.
Canvas triggers
Contentful graphql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get CMA Token
Tool to retrieve a Contentful Management API (CMA) access token. Use when making CMA calls to ensure valid authorization.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
Canvas Assignment Graded
Polls Canvas for newly graded submissions for a specific assignment.
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
New Canvas Assignment Submission
Polls Canvas for new submissions to a specific assignment.
New Canvas Discussion Message
Polls Canvas discussion topics for new messages.
New Canvas Discussion Topic
Polls a Canvas course for new discussion topics.
New Course Created for User
Polls Canvas for newly created courses for a specific user.
New Canvas File Upload
Polls a Canvas course for new file uploads.
Connect any two apps with Notis in the middle.
Canvas and Contentful graphql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Contentful graphql.