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Review CRM history for discussion contributors

See the latest relationship context before responding to someone active in a Canvas discussion.

Trigger

New Canvas Discussion Message

Polls Canvas discussion topics for new messages.

Action

List Entries By Date

Tool to list notes, emails, and completed party tasks in descending order by entry date. use when you need the most recent entries first after authenticating.

Why this helps

A contributor may already have an active relationship with your team, but that context is easy to miss in the discussion view.

  • Keep recent conversations in view before follow-up.
  • Reduce repetitive or out-of-context outreach.
  • Connect course engagement with relationship history.

Setup

Build it in a few focused steps.

  • 1Connect Canvas and Capsule CRM once in the Notis portal.
  • 2Create an automation in Automations, then choose New Automation.
  • 3Tell Notis to list recent Capsule entries and summarize those relevant to the identifiable discussion author.
  • 4Pick New Canvas Discussion Message as the trigger and choose where run reports go.
  • 5Test on one real message and verify the activity summary.

Questions about this workflow

Will it find the author's Capsule record automatically?

The action lists entries by date. The automation should use only reliable identifying details available to connect relevant entries.

Does it reply to the Canvas message?

No. It prepares CRM context; the listed Capsule action does not post a Canvas reply.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Canvas to Capsule crm. A trigger fires from one place; an action lands in another.

Canvas triggers

Capsule crm actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Capsule CRM Party

Tool to create a party in capsule crm. use when you have collected a person's or organisation's details and need to add a new record.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Party

Tool to fully delete a specific party (person or organisation) from capsule crm. use when you need to completely remove a party after confirming no active references remain.

ActionInstant

Canvas Assignment Graded

Polls Canvas for newly graded submissions for a specific assignment.

TriggerPolling

List Deleted Opportunities

Tool to list opportunities deleted or restricted since a given date. use when you need to identify recently deleted or restricted opportunities.

ActionInstant

New Canvas Assignment Submission

Polls Canvas for new submissions to a specific assignment.

TriggerPolling

List deleted parties

Tool to retrieve parties deleted since a given date. use when you need to sync deletions.

ActionInstant

New Canvas Discussion Message

Polls Canvas discussion topics for new messages.

TriggerPolling

List Entries By Date

Tool to list notes, emails, and completed party tasks in descending order by entry date. use when you need the most recent entries first after authenticating.

ActionInstant

New Canvas Discussion Topic

Polls a Canvas course for new discussion topics.

TriggerPolling

List Organisation Employees

Tool to list employees linked to a specific organisation (party). use when you need to retrieve all employees under a given organisation.

ActionInstant

New Course Created for User

Polls Canvas for newly created courses for a specific user.

TriggerPolling

List Parties

Tool to list all parties (contacts) on the account. use when you need to fetch contacts with optional filters or embed additional related data.

ActionInstant

New Canvas File Upload

Polls a Canvas course for new file uploads.

TriggerPolling

List Projects

Tool to list projects (cases) from capsule crm. use when you need a paginated or filtered view of projects.

ActionInstant

Connect any two apps with Notis in the middle.

Canvas and Capsule crm, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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