Take discussion questions to a callback
When a Canvas discussion message calls for a direct conversation, have Notis arrange a Callpage callback with the right contact details supplied by you.
Trigger
New Canvas Discussion Message
Polls Canvas discussion topics for new messages.
Action
Widget Call or Schedule
Tool to initiate or schedule a call via widget. use when you need to call immediately or schedule at the first available timeslot through a widget.
Why this helps
Questions that need a personal reply can disappear into a busy discussion thread.
- Create a direct follow-up path for selected discussion questions.
- Help prevent important questions from being overlooked in a thread.
- Keep contact selection grounded in details you provide.
Setup
Build it in a few focused steps.
- 1Connect Canvas and Callpage once in Notis.
- 2Create an automation in Notis and name it.
- 3Tell Notis how to identify discussion messages needing a callback and provide a contact lookup or explicit phone number.
- 4Choose New Canvas Discussion Message as the trigger and select where run reports go.
- 5Test with one real discussion message and confirm the scheduled callback in Callpage.
Questions about this workflow
Will every discussion post trigger a call?
The trigger reports new messages. In your instruction, specify which messages should lead to a callback and provide the selection criteria.
Where does the callback recipient come from?
The event description does not guarantee a phone number. Supply a contact lookup or phone number in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Canvas to Callpage. A trigger fires from one place; an action lands in another.
Canvas triggers
Callpage actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Polls Canvas discussion topics for new messages.
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Connect any two apps with Notis in the middle.
Canvas and Callpage, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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