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Notis

Create a Callingly team for course support

When a support program needs its own calling team, use the setup request to create the team in Callingly with the supplied configuration.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Team

Tool to create a new team. use when setting up a team configuration before adding agents.

Why this helps

Creating a team during program setup adds a configuration step that can delay getting phone support ready.

  • Start team creation from a support program request.
  • Keep team setup details together in the intake context.
  • Reduce manual setup steps at program launch.

Setup

Build it in a few focused steps.

  • 1Connect Callingly once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis in plain language from any channel.
  • 3Describe which support setup requests should create a team and provide the required team configuration details.
  • 4Pick a Notis webhook as the trigger and choose where run reports should go.
  • 5Test with one real setup request and verify the resulting team configuration.

Questions about this workflow

What configuration does Callingly require to create a team?

The action description does not specify all required fields. Include the configuration required by Callingly in the request.

Will this add agents to the team?

No. This workflow creates a team only. Use a supported team user action separately when agent assignment is needed.

Can it create one team for each course?

Your instruction can define which requests need a team. Supply identifiers or naming details needed to distinguish the intended team.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Canvas to Callingly. A trigger fires from one place; an action lands in another.

Canvas triggers

Callingly actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Activate/Deactivate Client Account

Tool to activate or deactivate a client account. use when you need to toggle client access after onboarding or offboarding. example: "activate client 123" or "deactivate client 456".

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Agent

Tool to create a new agent. use when you need to register an agent in callingly after gathering their account id and contact details.

ActionInstant

Canvas Assignment Graded

Polls Canvas for newly graded submissions for a specific assignment.

TriggerPolling

Create Outbound Call

Tool to create a new outbound call record. use after gathering call and lead details.

ActionInstant

New Canvas Assignment Submission

Polls Canvas for new submissions to a specific assignment.

TriggerPolling

Create Client

Tool to create a new client. use when adding a new client to your callingly account.

ActionInstant

New Canvas Discussion Message

Polls Canvas discussion topics for new messages.

TriggerPolling

Create Team

Tool to create a new team. use when setting up a team configuration before adding agents.

ActionInstant

New Canvas Discussion Topic

Polls a Canvas course for new discussion topics.

TriggerPolling

Create Webhook

Tool to create a new webhook for call or lead events. use when you need to receive real-time notifications on specific events. example: "create a webhook for call completed events to http://example.com/callback".

ActionInstant

New Course Created for User

Polls Canvas for newly created courses for a specific user.

TriggerPolling

Delete Agent

Tool to delete an agent. use when permanently removing an agent after confirming the agent id.

ActionInstant

New Canvas File Upload

Polls a Canvas course for new file uploads.

TriggerPolling

Delete Client

Tool to delete a client. use when you need to remove an existing client from your account after confirming its id.

ActionInstant

Connect any two apps with Notis in the middle.

Canvas and Callingly, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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