Move urgent Canvas discussions to a direct call
When a discussion message needs a conversation, have Notis start a Callingly call based on the urgency criteria you provide.
Trigger
New Canvas Discussion Message
Polls Canvas discussion topics for new messages.
Action
Create Outbound Call
Tool to create a new outbound call record. use after gathering call and lead details.
Why this helps
Urgent questions can be buried in discussion threads, especially when you are switching between several courses and channels.
- Escalate discussion messages that meet your stated criteria.
- Prompt a direct conversation for time-sensitive issues.
- Keep the message context available alongside the call.
Setup
Build it in a few focused steps.
- 1Connect Canvas and Callingly once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis in plain language from any channel.
- 3Describe which discussion messages count as urgent and ask Notis to create a Callingly call with the available context; supply missing phone details as needed.
- 4Pick New Canvas Discussion Message as the trigger and choose where run reports should go.
- 5Test with one real message and confirm the urgency decision and call details.
Questions about this workflow
How does Notis know a message is urgent?
Give it explicit criteria in your instruction, such as a specific phrase or issue type. Notis can only assess the message content returned by Canvas.
Does the trigger monitor every course?
The event polls discussion topics for new messages. Select the relevant Canvas discussion topics or course scope offered when setting up the trigger.
Can it call the student who wrote the message?
Only when the sender's phone number and required call details are available to Notis. Provide missing information in the instruction or context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Canvas to Callingly. A trigger fires from one place; an action lands in another.
Canvas triggers
Callingly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Activate/Deactivate Client Account
Tool to activate or deactivate a client account. use when you need to toggle client access after onboarding or offboarding. example: "activate client 123" or "deactivate client 456".
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Agent
Tool to create a new agent. use when you need to register an agent in callingly after gathering their account id and contact details.
Canvas Assignment Graded
Polls Canvas for newly graded submissions for a specific assignment.
Create Outbound Call
Tool to create a new outbound call record. use after gathering call and lead details.
New Canvas Assignment Submission
Polls Canvas for new submissions to a specific assignment.
Create Client
Tool to create a new client. use when adding a new client to your callingly account.
New Canvas Discussion Message
Polls Canvas discussion topics for new messages.
Create Team
Tool to create a new team. use when setting up a team configuration before adding agents.
New Canvas Discussion Topic
Polls a Canvas course for new discussion topics.
Create Webhook
Tool to create a new webhook for call or lead events. use when you need to receive real-time notifications on specific events. example: "create a webhook for call completed events to http://example.com/callback".
New Course Created for User
Polls Canvas for newly created courses for a specific user.
Delete Agent
Tool to delete an agent. use when permanently removing an agent after confirming the agent id.
New Canvas File Upload
Polls a Canvas course for new file uploads.
Delete Client
Tool to delete a client. use when you need to remove an existing client from your account after confirming its id.
Connect any two apps with Notis in the middle.
Canvas and Callingly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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