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Bring contact context into discussion follow-up

When a discussion needs a personal response, check whether relevant contact context is already available in Brevo.

Trigger

New Canvas Discussion Message

Polls Canvas discussion topics for new messages.

Action

Get Contact Details

This tool retrieves detailed information about a specific contact in brevo. you can identify the contact using their email address (url-encoded), their unique contact id, or their sms attribute value.

Why this helps

Following up across course discussions and contact records creates extra searches and makes timely responses harder.

  • Reduce manual switching between discussion threads and contact records.
  • Surface available contact details for a response decision.
  • Keep the workflow grounded in actual Brevo contact data.

Setup

Build it in a few focused steps.

  • 1Connect Canvas and Brevo once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis from any channel.
  • 3In one instruction, describe whose contact details to look up and how to report them for follow-up.
  • 4Pick New Canvas Discussion Message as the trigger and choose where run reports go.
  • 5Test with one real discussion message and review the lookup result.

Questions about this workflow

Does this send a reply to the discussion author?

No. The available action retrieves Brevo contact details. The workflow can report context, but it cannot post a Canvas reply.

What if the discussion message does not contain an email address?

Tell Notis which reliable identifier to use if available. If the event lacks a usable identifier, contact lookup may not be possible.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Canvas to Brevo. A trigger fires from one place; an action lands in another.

Canvas triggers

Brevo actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create a company

This tool allows you to create a new company in your brevo account.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create or Update Email Template

This tool creates a new email template or updates an existing one in brevo. if a 'templateid' is provided, it performs an update; otherwise, it creates a new template.

ActionInstant

Canvas Assignment Graded

Polls Canvas for newly graded submissions for a specific assignment.

TriggerPolling

Create SMS Campaign

This tool allows you to create a new sms campaign in brevo. you can specify the campaign name, sender, content, recipients (by providing list ids, exclusion list ids, or segment ids), and optionally schedule the campaign for a specific time. you can also enable unicode characters, add an organization prefix, and include unsubscribe instructions.

ActionInstant

New Canvas Assignment Submission

Polls Canvas for new submissions to a specific assignment.

TriggerPolling

Delete a company

Deletes a company from brevo using its unique identifier.

ActionInstant

New Canvas Discussion Message

Polls Canvas discussion topics for new messages.

TriggerPolling

Delete Contact

Deletes a contact from brevo using its unique identifier.

ActionInstant

New Canvas Discussion Topic

Polls a Canvas course for new discussion topics.

TriggerPolling

Delete Email Template

This tool deletes an inactive email template from brevo. you need to provide the 'templateid' of the email template you want to delete. only inactive templates can be deleted.

ActionInstant

New Course Created for User

Polls Canvas for newly created courses for a specific user.

TriggerPolling

Delete SMS Campaign

This tool deletes an existing sms campaign.

ActionInstant

New Canvas File Upload

Polls a Canvas course for new file uploads.

TriggerPolling

Find Contact

This tool checks if a contact exists in brevo. it searches for a contact using either an email address or mobile number, with the email being prioritized if both are provided.

ActionInstant

Connect any two apps with Notis in the middle.

Canvas and Brevo, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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