Start a support conversation when work is submitted
A new submission can be the right moment to invite a student into a support conversation without searching for the chat control.
Trigger
New Canvas Assignment Submission
Polls Canvas for new submissions to a specific assignment.
Action
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Why this helps
Students can submit work and still wait for help because instructors miss the moment to start a conversation.
- Create a clear path from a new submission to live support.
- Reduce the effort of manually opening the chat widget.
- Use Notis to decide whether the submission warrants opening chat.
Setup
Build it in a few focused steps.
- 1Connect Canvas and BotStar once in the Notis portal.
- 2Create an automation with an instruction to open BotStar live chat when a qualifying submission arrives.
- 3Pick New Canvas Assignment Submission for the specific assignment.
- 4Choose where run reports go, then test with one real submission.
Questions about this workflow
Will the chat open for every new submission?
The instruction can tell Notis which submissions should lead to opening chat, based on details available in the event.
Does this work in every BotStar mode?
The BotStar open action requires the widget to be bootstrapped and its mode to be livechat or popup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Canvas to Botstar. A trigger fires from one place; an action lands in another.
Canvas triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
Canvas Assignment Graded
Polls Canvas for newly graded submissions for a specific assignment.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
New Canvas Assignment Submission
Polls Canvas for new submissions to a specific assignment.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
New Canvas Discussion Message
Polls Canvas discussion topics for new messages.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
New Canvas Discussion Topic
Polls a Canvas course for new discussion topics.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
New Course Created for User
Polls Canvas for newly created courses for a specific user.
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
New Canvas File Upload
Polls a Canvas course for new file uploads.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Canvas and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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