Set up incident escalation as a course begins
A new Canvas course can remind your team to define how course-related incidents should move to the right people.
Trigger
New Course Created for User
Polls Canvas for newly created courses for a specific user.
Action
Create Escalation Policy
Tool to create a new escalation policy. use when defining how incidents should escalate across team members.
Why this helps
New courses bring setup work, and incident ownership is easy to leave undefined until something breaks.
- Prompt incident ownership setup at course creation.
- Reduce the chance that course support issues lack a defined escalation path.
- Keep operational preparation connected to course launch activity.
Setup
Build it in a few focused steps.
- 1Connect Canvas and Better Stack once in Notis.
- 2Create an automation in chat or in Automations, New Automation, with a name and prompt.
- 3Describe the escalation policy details Notis should create for a new course.
- 4Choose New Course Created for User as the trigger and select where reports go.
- 5Test with one real new course event and review the result.
Questions about this workflow
Does the course event include responders?
The trigger identifies a newly created course for a user. Include the escalation details you want in your instruction.
Does this create a course in Better Stack?
No. It creates a Better Stack escalation policy.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Canvas to Better stack. A trigger fires from one place; an action lands in another.
Canvas triggers
Better stack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Escalation Policy
Tool to create a new escalation policy. use when defining how incidents should escalate across team members.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Heartbeat Group
Tool to create a new heartbeat group. use when you need to organize related heartbeat checks under a single, logical group. example prompt: "create a new heartbeat group named 'backend services'."
Canvas Assignment Graded
Polls Canvas for newly graded submissions for a specific assignment.
Create Outgoing Webhook Integration
Tool to create a new outgoing webhook integration. use when you need to register an endpoint to receive event notifications from better stack.
New Canvas Assignment Submission
Polls Canvas for new submissions to a specific assignment.
Create Source Group
Tool to create a new source group. use when you have finalized the group name (and optional sort index) and need to organize related log sources under that group.
New Canvas Discussion Message
Polls Canvas discussion topics for new messages.
Delete Escalation Policy
Tool to delete an escalation policy by id. use when you need to permanently remove an existing escalation policy after confirming its id.
New Canvas Discussion Topic
Polls a Canvas course for new discussion topics.
Delete Source Group
Tool to delete a source group by id. use when you need to permanently remove an existing source group after confirming it is no longer needed.
New Course Created for User
Polls Canvas for newly created courses for a specific user.
Get Heartbeat
Tool to get a single heartbeat by id. use when you need to fetch details of a specific heartbeat.
New Canvas File Upload
Polls a Canvas course for new file uploads.
Get Heartbeat Availability
Tool to retrieve availability summary for a specific heartbeat. use when you need availability metrics for a heartbeat within an optional date range.
Connect any two apps with Notis in the middle.
Canvas and Better stack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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