Keep customer feedback with the right Apollo contact
When a known institutional contact shares useful feedback in Canvas, put a concise summary where your team already manages the relationship.
Trigger
New Canvas Discussion Message
Polls Canvas discussion topics for new messages.
Action
Update Apollo contact
Updates specified attributes of an existing apollo.io contact, identified by `contact id`; requires at least one other attribute to be provided for modification.
Why this helps
Feedback shared in a course discussion can be hard to find later when planning customer follow-up in Apollo.
- Preserve relevant customer feedback in the contact record.
- Avoid copying entire discussion threads into Apollo.
- Give the relationship team useful context for its next conversation.
Setup
Build it in a few focused steps.
- 1Connect Canvas and Apollo once in Notis.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Tell Notis what counts as customer feedback and to summarize it on the matching Apollo contact.
- 4Choose New Canvas Discussion Message as the trigger and select where run reports go.
- 5Test with one real discussion message and review the contact update.
Questions about this workflow
Will this copy student messages into Apollo?
Instruct Notis to update contacts only for known institutional contacts and to skip student messages or other messages outside your intended scope.
What if the message author cannot be matched?
Tell Notis to report the message for review rather than changing an unrelated contact.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Canvas to Apollo. A trigger fires from one place; an action lands in another.
Canvas triggers
Apollo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Contacts to Sequence
Adds contacts to a specified apollo email sequence by initiating an asynchronous background job and returning its details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Bulk organization enrichment
Enriches data for up to 10 organizations simultaneously by providing a list of their base company domains (e.g., 'apollo.io', not 'www.apollo.io').
Canvas Assignment Graded
Polls Canvas for newly graded submissions for a specific assignment.
Bulk people enrichment
Use to enrich multiple person profiles simultaneously with comprehensive data from apollo's database.
New Canvas Assignment Submission
Polls Canvas for new submissions to a specific assignment.
Bulk update account stage
Bulk updates the stage for specified existing apollo.io accounts, moving them to a valid new account stage.
New Canvas Discussion Message
Polls Canvas discussion topics for new messages.
Create an Apollo account
Creates a new account in apollo.io; a new record is created even if a similar account exists, and provided `owner id` or `account stage id` must be valid existing ids.
New Canvas Discussion Topic
Polls a Canvas course for new discussion topics.
Create Apollo contact
Creates a new contact in apollo.io; use `account id` to link to an organization and `contact stage id` for sales stage, noting that apollo does not perform automatic deduplication.
New Course Created for User
Polls Canvas for newly created courses for a specific user.
Create Apollo deal
Creates a new sales opportunity (deal) in apollo.io; all provided ids (`owner id`, `account id`, `opportunity stage id`) must be valid existing apollo identifiers.
New Canvas File Upload
Polls a Canvas course for new file uploads.
Create Apollo Task
Creates a distinct apollo.io task for each contact id in contact ids, assigning them to user id; this action is not for free plan users and repeated calls create duplicate tasks.
Connect any two apps with Notis in the middle.
Canvas and Apollo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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