Find available WhatsApp templates for booking follow-up
Know which templates exist before relying on templated booking communications.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Why this helps
A booking process can stall when the team is unsure which WhatsApp templates are available.
- Retrieve the WhatsApp business account's templates when booking context arrives.
- Make template availability visible in the run report.
- Support decisions about templated follow-up.
Setup
Build it in a few focused steps.
- 1Connect Cal and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3In one instruction, ask Notis to retrieve WhatsApp templates relevant to the booking communication and summarize their availability.
- 4Pick the Notis webhook trigger and choose where run reports should go.
- 5Test with one real booking example and review the returned template information.
Questions about this workflow
Does this send a template message?
No. It uses Get message templates to retrieve templates. Sending a template requires a separate action.
Does the webhook include a Cal event automatically?
No Cal trigger events are listed. Include the booking context in the Notis webhook request.
Does finding a template mean it is approved?
The list action retrieves templates. Use Get template status when you need the status of a specific template.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cal to Whatsapp. A trigger fires from one place; an action lands in another.
Cal triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Cal and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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