Send approved booking templates on WhatsApp
For booking notices that need a template, use an approved WhatsApp message with the event details provided to Notis.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
A plain message may not fit a conversation outside the allowed service window or a message that requires a template.
- Use a template action designed for approved WhatsApp templates.
- Include only booking details available in the webhook request and template.
- Keep templated booking notices consistent.
Setup
Build it in a few focused steps.
- 1Connect Cal and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3In one instruction, ask Notis to send the appropriate approved WhatsApp template using booking details provided to Notis.
- 4Pick the Notis webhook trigger and choose where run reports should go.
- 5Test with one real example and confirm the intended template is approved.
Questions about this workflow
Does this create or approve a template?
No. The workflow uses Send template message. WhatsApp must approve templates before they can be used.
What starts the workflow?
A Notis webhook request starts it. Cal has no listed trigger events, so the request must contain the needed booking context.
When are templates required?
Templates are required for marketing messages and messages sent outside the 24-hour window, according to the supplied action description.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Cal to Whatsapp. A trigger fires from one place; an action lands in another.
Cal triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Cal and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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