Resolve form ambiguities with WhatsApp buttons
Turn an unclear answer into one easy choice instead of another long message thread.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send interactive buttons
Send an interactive button message to a whatsapp number. button messages allow users to quickly respond by tapping up to 3 predefined buttons. perfect for yes/no questions, quick choices, or call-to-action scenarios. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
Ambiguous submissions often require follow-up, but deciding what to ask and remembering whom to contact takes attention.
- Spot submissions that need a specific answer
- Offer up to three quick response choices
- Batch follow-up into a predictable review
Setup
Build it in a few focused steps.
- 1Connect Byteforms and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3In one instruction, ask Notis to review available submissions, identify a missing or ambiguous detail, and send one focused button question to the respondent when appropriate.
- 4Choose a recurring schedule as the Notis trigger.
- 5Choose where run reports go, then test with one real submission for a contact who has already messaged your business.
Questions about this workflow
How many choices can the buttons offer?
The WhatsApp interactive buttons action supports up to three predefined buttons.
Will the recipient receive a button message if they have never messaged us?
The listed action delivers button messages only if the recipient has texted your business first.
Can Notis infer which submission details are missing?
Notis can assess returned submission data. If the workflow depends on a required field, baseline, or business rule that Byteforms does not return, include that information in your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Byteforms to Whatsapp. A trigger fires from one place; an action lands in another.
Byteforms triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Byteforms and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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