Handle refunds for cancelled Ark video jobs
Make a cancellation request easier to reconcile with the payment it affects.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
When a video job is cancelled, finding and refunding its payment can add another manual handoff and delay closure.
- Start a refund from a cancellation webhook carrying a valid Stripe payment reference.
- Record the refund result in a Notis run report.
- Reduce manual lookup when closing out cancelled video requests.
Setup
Build it in a few focused steps.
- 1Connect BytePlus Ark and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name and prompt.
- 3Describe that a cancellation request should create a refund for its identified Stripe charge or payment intent and report the outcome.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real cancellation example and review the refund result.
Questions about this workflow
Does every cancellation request automatically qualify for a refund?
The workflow can create a full or partial refund when the request identifies a valid charge or payment intent. Decide your refund policy and include the authorized amount or decision in the request.
Can the workflow find the payment from an Ark task id alone?
Not unless your data provides a reliable link from that task id to a Stripe charge or payment intent. Include the Stripe reference with the cancellation request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link BytePlus Ark to Stripe. A trigger fires from one place; an action lands in another.
BytePlus Ark triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
BytePlus Ark and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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