Find customer records as a support request arrives
Search customer records from the context already included in a support intake, so the next step is easier to see.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Search Stripe customers
Retrieves a list of stripe customers matching a search query that adheres to stripe's search query language.
Why this helps
Support intake can create extra manual work when you have to search customer records in another system.
- Search Stripe using a supplied query.
- Bring matching customer records into the intake report.
- Reduce context switching during support triage.
Setup
Build it in a few focused steps.
- 1Connect Bunny CDN and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to search Stripe customers using the query included in the support webhook.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real example and confirm the query returns appropriate matches.
Questions about this workflow
Can I search using any text?
The query must follow Stripe's customer search query language. Provide a valid search phrase in the webhook context or instruction.
Does this workflow edit customer records?
No. It searches and retrieves matching customers for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bunnycdn to Stripe. A trigger fires from one place; an action lands in another.
Bunnycdn triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Bunnycdn and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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