Bring charge details into a CDN support escalation
Include the relevant payment record in your support context without opening another dashboard and searching from scratch.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve Charge Details
Retrieves full details for an existing stripe charge using its unique id.
Why this helps
Support escalations lose time when billing details need a separate manual lookup.
- Retrieve a specific charge using its unique identifier.
- Give a support review payment context in one report.
- Reduce the steps between escalation and investigation.
Setup
Build it in a few focused steps.
- 1Connect Bunny CDN and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to retrieve Stripe charge details for the charge ID supplied with the escalation webhook.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real example and confirm the retrieved charge is the intended one.
Questions about this workflow
What is required to retrieve charge details?
The workflow needs the unique Stripe charge ID in the webhook context or instruction.
Will this workflow issue a refund?
No. It retrieves charge details for review and does not create a refund.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bunnycdn to Stripe. A trigger fires from one place; an action lands in another.
Bunnycdn triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Bunnycdn and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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