Bring the right customer record into an escalation
A customer ID in the escalation context can prompt Notis to pull the Stripe customer record into the same follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve customer
Retrieves detailed information for an existing stripe customer using their unique customer id.
Why this helps
Looking up a customer record separately slows down the handoff from CDN operations to customer support.
- Retrieve customer details using a unique Stripe ID.
- Make escalation context easier to prepare.
- Keep the lookup result with the run report.
Setup
Build it in a few focused steps.
- 1Connect Bunny CDN and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to retrieve the Stripe customer record for the customer ID included with the escalation webhook.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real example and verify the retrieved record.
Questions about this workflow
What identifier is needed?
The customer lookup action uses a unique Stripe customer ID.
Does this modify customer information?
No. This workflow retrieves the customer record for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bunnycdn to Stripe. A trigger fires from one place; an action lands in another.
Bunnycdn triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Bunnycdn and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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