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Notis

Keep customer usage concerns visible to account owners

Capture a clear, evidence-based usage concern where customer teams can act on it.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Create note

Creates a new note attached to a salesforce record with the specified title and content.

Why this helps

A usage risk buried in analytics may not reach the people responsible for customer communication in time.

  • Keep selected usage concerns with the customer record.
  • State the evidence and limits of the analysis.
  • Help account owners plan a timely conversation.

Setup

Build it in a few focused steps.

  • 1Connect Bunnycdn and Salesforce once in Notis.
  • 2Create an automation in the portal or by describing the outcome.
  • 3Provide the thresholds or risk criteria and ask Notis to add a note only when the available data supports a concern.
  • 4Choose a recurring schedule and a channel for run reports.
  • 5Test on known data and verify the note does not overstate what the metrics show.

Questions about this workflow

Can Notis call a usage pattern a risk without criteria?

Provide the criteria or baseline. Without them, Notis should report observed metrics without labeling them as a risk.

Will the note replace customer outreach?

No. It records context in Salesforce. A person can decide whether and how to follow up.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Bunnycdn to Salesforce. A trigger fires from one place; an action lands in another.

Bunnycdn triggers

Salesforce actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Salesforce Account

Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add contact to campaign

Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add lead to campaign

Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add product to opportunity

Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.

ActionInstant

Apply lead assignment rules

Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.

ActionInstant

Associate contact to account

Associates a contact with an account by updating the contact's accountid field.

ActionInstant

Clone opportunity with products

Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.

ActionInstant

Clone record

Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.

ActionInstant

Connect any two apps with Notis in the middle.

Bunnycdn and Salesforce, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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