Apply verified customer corrections from incident follow-up
Keep Stripe customer details current when a Bugsnag incident follow-up provides a confirmed correction.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Customer
Updates an existing stripe customer, identified by customer id, with only the provided details; unspecified fields remain unchanged.
Why this helps
Customer record fixes can be forgotten after an incident is resolved, leaving communications pointed at outdated details.
- Apply only the customer change explicitly supplied in the follow-up.
- Avoid editing unrelated customer fields.
- Record the update outcome with the incident run.
Setup
Build it in a few focused steps.
- 1Connect Bugsnag and Stripe once in the Notis portal.
- 2Create an automation named Incident Customer Detail Correction.
- 3Tell Notis to update only the specified Stripe customer fields when a verified follow-up includes the customer ID and corrected values; report missing or ambiguous details without updating.
- 4Pick the Notis webhook trigger and choose where run reports should go.
- 5Test with one real follow-up containing a confirmed customer correction.
Questions about this workflow
Will unspecified customer fields be changed?
No. The instruction should limit the update to the verified fields provided in the follow-up.
Can it find a customer from an email alone?
This workflow is designed for a supplied Stripe customer ID. If the ID is missing or the customer is ambiguous, it should report that rather than guess.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugsnag to Stripe. A trigger fires from one place; an action lands in another.
Bugsnag triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Bugsnag and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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