Turn a confirmed payment incident into a Stripe refund
When a Bugsnag incident is verified and a refund is approved, have Notis act on the exact Stripe payment supplied.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
After confirming a customer-impacting error, refund follow-up can get lost between incident review and billing work.
- Carry a verified incident into the refund step without re-entering context.
- Require an explicit Stripe charge or payment intent identifier.
- Keep the refund result visible in the run report.
Setup
Build it in a few focused steps.
- 1Connect Bugsnag and Stripe once in the Notis portal.
- 2Create an automation named Confirmed Incident Refund.
- 3Tell Notis to create a full or partial refund only when the webhook explicitly marks the incident as verified and includes the approved amount and Stripe charge or payment intent ID; otherwise report what is missing.
- 4Pick the Notis webhook trigger and choose where run reports should go.
- 5Test with one real approved refund case and verify the Stripe result.
Questions about this workflow
Will every Bugsnag alert issue a refund?
No. The instruction should require an explicit verified incident and refund approval details. Alerts without those details should be reported without creating a refund.
Can the refund be partial?
Yes. The approved amount must be explicitly provided; otherwise the workflow should not infer one.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugsnag to Stripe. A trigger fires from one place; an action lands in another.
Bugsnag triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Bugsnag and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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