Close Salesforce follow-up when a Bugsnag incident is resolved
When an incident is resolved and its follow-up is complete, close the matching Salesforce task with a short resolution note.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Complete task
Marks a task as completed with optional completion notes. this is a convenience action that updates the task status to 'completed'.
Why this helps
Resolved incidents can leave stale Salesforce tasks open, creating noise in an already busy follow-up list.
- Complete an identified Salesforce task after resolution is confirmed.
- Attach a concise resolution note for future context.
- Reduce stale incident follow-up tasks.
Setup
Build it in a few focused steps.
- 1Connect Bugsnag and Salesforce once in the Notis portal.
- 2Create an automation in Automations and name it for resolved incident follow-up.
- 3Tell Notis to complete the Salesforce task identified in each confirmed Bugsnag resolution request and include the supplied resolution summary.
- 4Choose the Notis webhook trigger and include the Salesforce task ID and resolution details in the request.
- 5Choose a report channel, then test with one resolved incident and its known task.
Questions about this workflow
Can this close a task based only on an incident title?
Use a Salesforce task ID or another reliable identifier supplied in the request. A title alone may match the wrong task.
What happens if the task is not found?
The automation should report the missing or invalid task reference instead of claiming it completed the task.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugsnag to Salesforce. A trigger fires from one place; an action lands in another.
Bugsnag triggers
Salesforce actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Salesforce Account
Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add contact to campaign
Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.
Add lead to campaign
Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.
Add product to opportunity
Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.
Apply lead assignment rules
Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.
Associate contact to account
Associates a contact with an account by updating the contact's accountid field.
Clone opportunity with products
Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.
Clone record
Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.
Connect any two apps with Notis in the middle.
Bugsnag and Salesforce, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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