Turn unresolved Bugsnag incidents into scheduled follow-up
A regular review can surface incidents that still need an owner or a customer update, right in Salesforce.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create task
Creates a new task in salesforce to track activities, to-dos, and follow-ups related to contacts, leads, or other records.
Why this helps
Unresolved incidents can remain open in Bugsnag without a clear next step in the team's customer workflow.
- Create follow-up tasks during a recurring incident review.
- Include the incident link and current status for quick context.
- Keep recurring reviews focused on unresolved items with an identifiable Salesforce follow-up.
Setup
Build it in a few focused steps.
- 1Connect Bugsnag and Salesforce once in the Notis portal.
- 2Create an automation in Automations and name it for unresolved incident review.
- 3Tell Notis to review unresolved Bugsnag incidents and create Salesforce tasks for those needing follow-up, including the incident link and status.
- 4Choose a Notis schedule as the trigger and set the review cadence.
- 5Choose a report channel, then test with one real unresolved incident.
Questions about this workflow
Can the schedule find incidents without any setup in Bugsnag?
The scheduled run needs a supported way to retrieve Bugsnag incidents, such as the connected API access, and enough information to identify them. The schedule itself does not create a Bugsnag event trigger.
How can duplicate tasks be avoided?
Tell Notis to check for existing follow-up when the available Salesforce and incident data support that check. A persistent incident-to-task history may need to be supplied if neither app exposes it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugsnag to Salesforce. A trigger fires from one place; an action lands in another.
Bugsnag triggers
Salesforce actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Salesforce Account
Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add contact to campaign
Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.
Add lead to campaign
Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.
Add product to opportunity
Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.
Apply lead assignment rules
Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.
Associate contact to account
Associates a contact with an account by updating the contact's accountid field.
Clone opportunity with products
Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.
Clone record
Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.
Connect any two apps with Notis in the middle.
Bugsnag and Salesforce, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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