Keep customer impact evidence with the incident
Give the team one place to review who may be affected and what is still unknown.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Why this helps
Teams can confuse suspected impact with confirmed impact when the evidence is spread across sources.
- Separate confirmed details from assumptions
- Make unknown impact explicit
- Keep decision context accessible
Setup
Build it in a few focused steps.
- 1Connect Bugsnag and Google Drive once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to document supplied customer impact evidence and label any unavailable facts as unknown.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real incident example.
Questions about this workflow
Can it calculate how many customers are affected?
Only if the request includes reliable count data. Otherwise it should report that the count is unavailable.
Will it infer customer identities?
No. It should include only information present in the supplied incident details and avoid guessing identities.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugsnag to Google Drive. A trigger fires from one place; an action lands in another.
Bugsnag triggers
Google Drive actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add file sharing preference
Modifies sharing permissions for an existing google drive file, granting a specified role to a user, group, domain, or 'anyone'.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Copy file
Duplicates an existing file in google drive, identified by its `file id`.
Create Comment
Tool to create a comment on a file. use when you need to add a new comment to a specific file in google drive.
Create Shared Drive
Tool to create a new shared drive. use when you need to programmatically create a new shared drive for collaboration or storage.
Create File or Folder
Creates a new file or folder with metadata. use to create empty files or folders, or files with content by providing it in the request body (though this action primarily focuses on metadata creation).
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Create a folder
Creates a new folder in google drive, optionally within a parent folder specified by its id or name; if a parent name is provided but not found, the action will fail.
Create Reply
Tool to create a reply to a comment in google drive. use when you need to respond to an existing comment on a file.
Connect any two apps with Notis in the middle.
Bugsnag and Google Drive, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Google Drive.