Make incident handoffs easier to pick up
Put the incident summary and requested next step into a draft that the sender can review before handing work over.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
A handoff without the current context forces the next person to reconstruct what has already happened.
- Include the incident context supplied in the request
- Make the requested next step explicit
- Give the recipient a clearer starting point
Setup
Build it in a few focused steps.
- 1Connect Bugsnag and Gmail once in Notis.
- 2Create an automation and describe the handoff draft, including the context and ownership details to include.
- 3Pick a Notis webhook as the trigger and arrange for the request to include that information.
- 4Choose where run reports go, then test with one real example.
Questions about this workflow
Can Notis determine who owns an incident?
Only if ownership information is available in returned data or supplied in the webhook request. Notis should not assume an owner.
Will it send the handoff automatically?
No. The workflow creates a Gmail draft for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugsnag to Gmail. A trigger fires from one place; an action lands in another.
Bugsnag triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Bugsnag and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Gmail.