Schedule WhatsApp reminders for BugHerd follow-up
Give open issue follow-up a reliable nudge without rebuilding the message each time.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
Issue follow-ups slip when their next step depends on remembering to send a message later.
- Create a repeatable follow-up routine
- Use an approved template for the message
- Base reminders on issue details available for the run
Setup
Build it in a few focused steps.
- 1Connect BugHerd and WhatsApp once in the Notis portal.
- 2Create an automation by telling Notis to send a WhatsApp template reminder about BugHerd follow-up using data supplied for each run.
- 3Describe the reminder outcome in one instruction and specify the approved template to use.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real issue and recipient; confirm the template is approved before sending.
Questions about this workflow
Can this use an unapproved WhatsApp template?
No. Templates must be approved by WhatsApp before they can be used.
Will Notis know which issues remain open?
Only if the relevant issue details are supplied or otherwise made available for the scheduled run.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugherd to Whatsapp. A trigger fires from one place; an action lands in another.
Bugherd triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Bugherd and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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