Check the Stripe subscription behind a reported issue
When a report mentions access or renewal, see the linked subscription status before deciding what to do next.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List subscriptions
Retrieves a list of stripe subscriptions, optionally filtered by various criteria such as customer, price, status, collection method, and date ranges, with support for pagination.
Why this helps
Subscription access reports often require a separate billing lookup before anyone can tell whether a renewal or cancellation is involved.
- Retrieves subscriptions associated with supplied customer context.
- Summarizes status and relevant subscription details returned by Stripe.
- Highlights when the report lacks enough information to identify the account.
Setup
Build it in a few focused steps.
- 1Connect BugHerd and Stripe once in the Notis portal.
- 2Create an automation and describe the subscription context to summarize in one instruction.
- 3Pick a webhook trigger for BugHerd reports about access, renewal, or subscription status.
- 4Choose where run reports go, then test with one real report.
Questions about this workflow
Will this cancel or change a subscription?
No. It retrieves subscription records and summarizes them; it does not make changes.
Can it tell whether the product should grant access?
It can report the Stripe status returned, but product access rules must be supplied separately.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugherd to Stripe. A trigger fires from one place; an action lands in another.
Bugherd triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Bugherd and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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