Check refund history during a billing investigation
See whether a refund already exists before someone starts a second billing follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Refunds
Lists stripe refunds, sorted by creation date descending (newest first), with optional filtering by charge or payment intent and pagination support.
Why this helps
Without refund history at hand, teams can repeat checks or give customers conflicting updates about a refund.
- Lists refunds related to a supplied charge or payment intent.
- Summarizes returned refund details for the report.
- Helps surface whether a refund record is already present.
Setup
Build it in a few focused steps.
- 1Connect BugHerd and Stripe once in the Notis portal.
- 2Create an automation and describe the refund history summary in one instruction.
- 3Pick a webhook trigger for billing reports with a charge or payment intent identifier.
- 4Choose where run reports go, then test with one real report.
Questions about this workflow
Does this issue a refund?
No. It only retrieves refund history.
Can it guarantee money has reached the customer's bank?
It can summarize the Stripe refund record returned, but it cannot establish bank posting beyond the available Stripe data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugherd to Stripe. A trigger fires from one place; an action lands in another.
Bugherd triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Bugherd and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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