Retrieve charge details for a reported billing issue
Get the specific charge record tied to a report without hunting through a separate billing dashboard.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve Charge Details
Retrieves full details for an existing stripe charge using its unique id.
Why this helps
A single disputed or confusing charge can take too long to investigate when its record is disconnected from the issue.
- Retrieves details for the charge identifier included in the report.
- Creates a short summary of the available record.
- Makes it clear when the charge reference is missing or invalid.
Setup
Build it in a few focused steps.
- 1Connect BugHerd and Stripe once in the Notis portal.
- 2Create an automation and describe which charge details to summarize in one instruction.
- 3Pick a webhook trigger for BugHerd reports that include a charge identifier.
- 4Choose where run reports go, then test with one real report.
Questions about this workflow
Does it retrieve a list of charges?
No. It retrieves details for a specific charge id.
Can it determine the cause of a billing bug?
It can provide charge context, while the cause still needs to be determined from the issue and other evidence.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugherd to Stripe. A trigger fires from one place; an action lands in another.
Bugherd triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Bugherd and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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