Issue a Stripe refund after an explicit BugHerd approval
Carry an approved remedy through to Stripe with the issue and refund outcome in one run report.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Approved refunds can be delayed when the team has to move between the customer issue and the billing tool to complete the remedy.
- Creates a full or partial refund for a supplied charge or payment intent.
- Requires explicit authorization and a clear amount or full refund instruction in the report.
- Returns an outcome that can be shared with the issue owner.
Setup
Build it in a few focused steps.
- 1Connect BugHerd and Stripe once in the Notis portal.
- 2Create an automation that requires explicit refund approval and a valid payment reference.
- 3Pick a webhook trigger for BugHerd reports that include the approved refund instruction.
- 4Choose where run reports go, then test with one real authorized example.
Questions about this workflow
Will it refund every report about a bug?
No. The instruction should require explicit authorization, a valid charge or payment intent, and a clearly stated full or partial refund.
Can it create a partial refund?
Yes, when the authorized amount is clearly supplied; otherwise the automation should stop and report what is missing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugherd to Stripe. A trigger fires from one place; an action lands in another.
Bugherd triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Bugherd and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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