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Notis

Catch prospect feedback already tied to Salesforce leads

Let Notis surface the prospect reports that connect to existing leads so follow-up does not rely on memory.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

List leads

Lists leads from salesforce using soql query, allowing flexible filtering, sorting, and field selection.

Why this helps

Prospect feedback may sit in an issue queue while its Salesforce lead record goes unnoticed.

  • Spot prospect reports that need sales awareness.
  • Connect issue context to existing lead records.
  • Reduce manual queue-to-CRM searches.

Setup

Build it in a few focused steps.

  • 1Connect BugHerd and Salesforce once in Notis.
  • 2Create an automation from any channel or in Automations, New Automation.
  • 3In one instruction, ask Notis to review recent BugHerd feedback for prospect details, search Salesforce leads, and report clear matches for follow-up.
  • 4Pick a recurring schedule and choose where run reports go.
  • 5Test with one real prospect report and confirm the matching lead is clear.

Questions about this workflow

Does the workflow create new leads?

No. It searches existing leads and reports matches. Include a separate instruction and required details if you want records created.

What if a match is uncertain?

Have Notis report the possible matches for human review instead of treating one as confirmed.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Bugherd to Salesforce. A trigger fires from one place; an action lands in another.

Bugherd triggers

Salesforce actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Salesforce Account

Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add contact to campaign

Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add lead to campaign

Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add product to opportunity

Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.

ActionInstant

Apply lead assignment rules

Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.

ActionInstant

Associate contact to account

Associates a contact with an account by updating the contact's accountid field.

ActionInstant

Clone opportunity with products

Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.

ActionInstant

Clone record

Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.

ActionInstant

Connect any two apps with Notis in the middle.

Bugherd and Salesforce, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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