Move BugHerd feedback into Jira as actionable bugs
Get customer-reported problems into your backlog with the context your team needs to investigate.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Important feedback can sit in BugHerd while the team waits for someone to copy it into Jira and rewrite the details.
- Reduce copy and paste between feedback and engineering tools.
- Keep relevant report details available when a Jira bug is created.
- Make incoming feedback easier to track in the team's issue backlog.
Setup
Build it in a few focused steps.
- 1Connect BugHerd and Jira once in the Notis portal.
- 2Create an automation from any channel or in Automations > New Automation.
- 3Describe that each new BugHerd report should become a Jira bug with its useful context.
- 4Choose the webhook trigger and a channel for run reports.
- 5Test with one real BugHerd report and check the resulting Jira issue.
Questions about this workflow
Does BugHerd provide a native trigger event for this workflow?
No. BugHerd has no listed trigger events, so this workflow starts from a Notis webhook. Send a request to that webhook when a new report should be processed.
Can Notis create an issue in a specific Jira project?
You can state the intended project in the automation instruction. Notis uses the information available to it and may need you to provide the project key or other context.
Will the Jira issue include reproduction steps?
Notis can include details present in the BugHerd report. If reproduction steps or other context are missing from the report, provide them in the instruction or leave them for follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugherd to Jira. A trigger fires from one place; an action lands in another.
Bugherd triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Bugherd and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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