Make time to assess the customer impact of a bug
Bring the issue details and customer impact question into a dedicated review session.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Event
Creates an event on a google calendar, needing rfc3339 utc start/end times (end after start) and write access to the calendar. by default, adds the organizer as an attendee unless exclude organizer is set to true.
Why this helps
The customer impact of a reported bug can remain unclear when the assessment is left to spare moments.
- Set aside time to assess impact rather than react in fragments.
- Keep supplied customer and issue context on the event.
- Make the review a visible next step.
Setup
Build it in a few focused steps.
- 1Connect Bugherd and Google Calendar once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3Describe which supplied details should appear in the impact review event.
- 4Choose the webhook trigger and the channel for run reports.
- 5Test with one real impact review request that includes timing.
Questions about this workflow
Does Notis determine the number of affected customers?
Only if the connected data or request provides that information. Do not imply a count that was not supplied.
What if the request lacks scheduling details?
Ask for a date and time or follow a specific scheduling rule in the prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugherd to Google Calendar. A trigger fires from one place; an action lands in another.
Bugherd triggers
Google Calendar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Insert Calendar into List
Inserts an existing calendar into the user's calendar list.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Update Calendar List Entry
Updates an existing entry on the user\'s calendar list.
Delete Calendar
Deletes a secondary calendar. use calendars.clear for clearing all events on primary calendars.
Update Calendar
Updates metadata for a calendar.
Clear Calendar
Clears a primary calendar. this operation deletes all events associated with the primary calendar of an account.
Create Event
Creates an event on a google calendar, needing rfc3339 utc start/end times (end after start) and write access to the calendar. by default, adds the organizer as an attendee unless exclude organizer is set to true.
Delete event
Deletes a specified event by `event id` from a google calendar (`calendar id`); this action is idempotent and raises a 404 error if the event is not found.
Create a calendar
Creates a new, empty google calendar with the specified title (summary).
Connect any two apps with Notis in the middle.
Bugherd and Google Calendar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Google Calendar.