Get the details needed to reproduce Bugherd issues
Ask a focused follow-up question while the issue context is fresh.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Email
Sends an email via gmail api using the authenticated user's google profile display name, requiring `is html=true` if the body contains html and valid `s3key`, `mimetype`, `name` for any attachment.
Why this helps
Incomplete reports create back and forth and make it harder to begin investigating.
- Ask for details relevant to the supplied report.
- Reduce manual follow-up writing.
- Keep the request focused and easy to answer.
Setup
Build it in a few focused steps.
- 1Connect Bugherd and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to email the reporter only when the webhook issue lacks reproduction details, asking for the missing information without guessing.
- 4Choose the webhook trigger and select where run reports go.
- 5Test with one real incomplete issue and check the recipient and requested details.
Questions about this workflow
What details can it request?
It can request missing information relevant to the issue, such as steps or expected behavior, when those gaps are apparent from the supplied report.
Does it contact every reporter?
No. The instruction should limit email to issues whose supplied context is missing reproduction details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugherd to Gmail. A trigger fires from one place; an action lands in another.
Bugherd triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Bugherd and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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