Spot recurring themes in recent Bugherd feedback
Turn a collection of feedback into a concise starting point for product review.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Repeated requests can be hard to recognize when feedback is read one item at a time.
- Group clearly related recent feedback.
- Keep individual examples visible in the summary.
- Flag limited or ambiguous evidence.
Setup
Build it in a few focused steps.
- 1Connect Bugherd and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to summarize recurring themes from available Bugherd feedback within a date window you specify, citing supplied examples.
- 4Choose a recurring schedule and select where run reports go.
- 5Test with one real feedback set and check each theme against its examples.
Questions about this workflow
Does it know customer demand or priority?
No. It can summarize patterns in supplied feedback but should not claim demand or priority without supporting data.
What happens if there are only a few items?
The draft should state that the sample is small and avoid overstating a theme.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugherd to Gmail. A trigger fires from one place; an action lands in another.
Bugherd triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Bugherd and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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