Add Bugbug failure context to the WhatsApp thread
Keep the failure summary attached to the conversation where the team is already discussing it, so context stays together.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
A separate failure alert can get lost among messages and leave the team hunting for which incident it refers to.
- Attach the Bugbug summary to the message it concerns.
- Keep test and discussion context together.
- Make it easier to trace which failure prompted a conversation.
Setup
Build it in a few focused steps.
- 1Connect Bugbug and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe the outcome: when a webhook supplies a Bugbug failure and its related WhatsApp message context, summarize the failure and reply to that specific message.
- 4Choose the webhook trigger and select where Notis should send run reports.
- 5Test with one real failure and message example; the recipient must have texted the WhatsApp number first.
Questions about this workflow
What context is needed to reply to a specific message?
The webhook should provide the relevant WhatsApp conversation and message context along with the Bugbug failure details.
Can this action start a new WhatsApp conversation?
No. Send reply is for a specific message, and delivery requires that the recipient has texted first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bugbug to Whatsapp. A trigger fires from one place; an action lands in another.
Bugbug triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Bugbug and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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