Refund customers after a verified application error
Turn a confirmed payment failure into a refund decision without piecing the incident and payment history together by hand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
A bug report can point to a broken transaction, but the founder still has to verify the payment and remember to issue the refund.
- Review incident context alongside the supplied Stripe charge or payment intent ID.
- Issue a refund only when the webhook contains enough evidence to identify the affected payment and confirm eligibility.
- Send a run report that records the refund result or missing information.
Setup
Build it in a few focused steps.
- 1Connect Bug Recorder and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for verified error refunds.
- 3In one instruction, ask Notis to verify the incident details and supplied payment ID, then issue an appropriate Stripe refund only when eligibility is confirmed.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real example, including a confirmed failed transaction and its Stripe payment ID.
Questions about this workflow
Does Bug Recorder provide the Stripe payment ID automatically?
No trigger events are listed for Bug Recorder, so include the charge ID or payment intent ID and incident evidence in the webhook request.
Can this workflow decide refund eligibility on its own?
Only use eligibility rules you provide in the prompt. If the incident or payment details are insufficient, have Notis report what is missing rather than refund.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bug Recorder to Stripe. A trigger fires from one place; an action lands in another.
Bug Recorder triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Bug Recorder and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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