Bring stale payment tickets back into view
Give aging payment work a clear review prompt so the next owner can decide what should happen next.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Edit Issue
Updates an existing jira issue with field values and operations. supports direct field parameters (summary, description, assignee, priority, etc.) that are merged with the fields parameter. direct parameters take precedence.
Why this helps
Tickets with no recent activity can remain open without anyone knowing whether they still need work.
- Prompts review of aging work
- Makes stale follow-ups easier to notice
- Reduces manual queue inspection
Setup
Build it in a few focused steps.
- 1Connect BTCPay Server and Jira once in the Notis portal.
- 2Create an automation in the portal or tell Notis from any channel.
- 3Describe the outcome: identify payment tickets that meet our stale criteria and update them with a concise review prompt based on their available Jira context.
- 4Choose the notis_cron trigger and select where run reports should go.
- 5Set the schedule and test with a small set of real issues.
Questions about this workflow
How does Notis determine that a ticket is stale?
Provide the age or inactivity criteria in your instruction. Jira search results need to expose enough issue history or timestamps for that rule.
Will it close old tickets?
No. This workflow updates qualifying issues with a review prompt. State a different action explicitly if your process requires one.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Btcpay server to Jira. A trigger fires from one place; an action lands in another.
Btcpay server triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Btcpay server and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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