Give refund decisions a clear Jira home
Turn a refund review request into a trackable issue that records the question and the context provided.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Refund decisions can stall when requests and invoice context are scattered across messages.
- Creates a clear record for refund decision work
- Keeps supplied invoice context with the request
- Makes open refund follow-ups easier to find
Setup
Build it in a few focused steps.
- 1Connect BTCPay Server and Jira once in the Notis portal.
- 2Create an automation in the portal or tell Notis from any channel.
- 3Describe the outcome: create a Jira issue for each refund review request, capturing the decision needed and supplied invoice context.
- 4Choose the notis_webhook trigger and select where run reports should go.
- 5Test with one real refund review request.
Questions about this workflow
Will this approve or send a refund?
No. This workflow creates a Jira issue to track review and follow-up. It does not perform a refund action.
Can Notis include a decision deadline?
Include a deadline in the request if one exists and ask Notis to include it in the issue details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Btcpay server to Jira. A trigger fires from one place; an action lands in another.
Btcpay server triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Btcpay server and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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