Turn a refund KPI concern into a focused review
When a scorecard update flags refunds, gather recent Stripe refund records and get a concise summary to guide follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Refunds
Lists stripe refunds, sorted by creation date descending (newest first), with optional filtering by charge or payment intent and pagination support.
Why this helps
Refund concerns can consume time as founders search transaction records and try to work out which cases deserve attention.
- Bring refund records into view when a concern is raised.
- Summarize recent refund activity for easier triage.
- Keep the supplied concern and thresholds attached to the report.
Setup
Build it in a few focused steps.
- 1Connect BSC Designer and Stripe in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, ask Notis to use the webhook's refund concern and any supplied date window to retrieve and summarize Stripe refunds.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real concern and verify the summary.
Questions about this workflow
Does this automatically decide which refunds are unusual?
It can compare results with criteria you provide. Include the threshold or baseline because the action does not define one.
Does it issue refunds?
No. It lists refund records for investigation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link BSC Designer to Stripe. A trigger fires from one place; an action lands in another.
BSC Designer triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
BSC Designer and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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