Get the Stripe refund status before replying to a customer
When someone asks about a refund, Notis can retrieve its Stripe details so your response starts with the current record.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve a refund
Retrieves details for an existing stripe refund using its unique `refund id`.
Why this helps
Customer updates get delayed when refund progress requires opening a separate billing system and searching manually.
- Retrieve details for the specific refund in question
- Prepare a follow-up from current Stripe information
- Reduce manual checks before replying
Setup
Build it in a few focused steps.
- 1Connect Browserless and Stripe once in the Notis portal.
- 2Create an automation from any channel, or use Automations, New Automation in the portal.
- 3In one instruction, ask Notis to inspect the support context and retrieve refund details only when a refund id is supplied.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real support case and review the summary before using it in a reply.
Questions about this workflow
Does this send a customer message?
No. It prepares a summary for your chosen follow-up process and does not send messages.
What if the refund id is missing?
Ask Notis to call out the missing id and avoid inferring which refund is relevant.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Browserless to Stripe. A trigger fires from one place; an action lands in another.
Browserless triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Browserless and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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