Bring saved payment method details into the support review
When a support case is about billing setup, Notis can retrieve the customer's available payment methods to reduce lookup steps.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List customer payment methods
Retrieves a list of payment methods for a given customer, supporting type filtering and pagination.
Why this helps
A billing setup question often stalls while support searches the customer record and payment details separately.
- Retrieve available payment method details for an identified customer
- Reduce manual searching during billing support
- Keep the lookup attached to the case context
Setup
Build it in a few focused steps.
- 1Connect Browserless and Stripe once in the Notis portal.
- 2Create an automation from any channel, or use Automations, New Automation in the portal.
- 3In one instruction, ask Notis to inspect the case and list relevant payment methods only when the customer id is clear.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real support case and confirm the report is appropriate for its audience.
Questions about this workflow
Does this expose full payment credentials?
The workflow should summarize only the available payment method details needed for the case. Do not ask for sensitive card credentials.
Does it change a customer's payment method?
No. It only lists payment methods for the identified customer.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Browserless to Stripe. A trigger fires from one place; an action lands in another.
Browserless triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Browserless and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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